LENATUS

Our commitment to supporting individuals with disabilities

Web and mobile accessibility

We strive to meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines, as well as requirements under the Twenty-First Century Communications and Video Accessibility Act of 2010. We use design standards that help customers identify, interpret, understand and interact with information presented on our websites and mobile apps.

Here are some helpful tips for using our sites and apps:

• Account access: If at any stage you have problems accessing your account, please contact us via the online help desk or by email and we will contact you directly to assist.
• Credit card checkout: If you prefer, we can offer assistance to process the membership by providing assistance going through the checkout, please contact us via the online help desk or by email.
• Personalizing online experience: You can change the onscreen mode from light mode to dark mode at any stage to assist the viewing experience by clicking the icon on the top right hand corner of your screen.

Software recommendations and settings

We follow the W3C’s globally recognized standards to provide content that’s compatible with the most popular assistive technologies and web browsers. We recommend using the most current version (or the version released just prior to) of manufacturer’s assistive technology applications, along with a current version of the browsers listed below.

Please go to the individual manufacturer’s site for information about how to obtain them. You may also have access to assistance from local and state agencies or non-profit groups in your area.

Browsers

We recommend using the most current version (or the version released just prior to) of Chrome, Firefox, Safari or Microsoft Edge.

Screen reader applications

The following browser and screen reader application pairings are recommended for the best customer experience:

• Chrome and JAWS
• Mozilla Firefox and NVDA
• Chrome and TalkBack for Android devices
• Safari and VoiceOver for iOS and macOS devices

You can improve your online experience by exploring these features and settings available in various assistive technology applications:

• Special characters: If it’s required by your screen reading application, enable settings to automatically read any of these special characters: @, #, $, &, ‘, “, /, |, _, { }, [ ] and words with tilde or grave accented characters.
• Symbols: If it’s required by your screen reading application, enable settings to automatically read these symbols: +, -, =, *, \, %, ^, ( ), < and >.

Send us accessibility feedback

If you’re a person with a disability and would like to send us feedback about accessibility at Lenatus, send an email to team@maxlenatus.com. Please don’t include your account or personal information.

Need help with your account?

• Sign in to maxlenatus.com and send us a secure message via the contact us page.

Lenatus.com
8 The Green Road, Suite A7256
Dover, Delaware 19901
USA
team@maxlenatus.com

Last updated March 20, 2025
©2025 Lenatus