Network Architect
- Code number:
L000016924 - Entry level:
Professionals - Location:
Remote - Organization:
Lenatus (LLC)
Tasks
The Senior Network Support Analyst implements, maintains standards and procedures to protect the integrity and availability of information systems data network. The position is responsible for 3rd level operational network support, including the implementation of both hardware and operating systems per Lenatus LLC network policy. The Senior Network Support Analyst provides a timely response to approved business unit, developer, and administrator community requests for assistance including project support. The position requires participation in a 24-hour on-call support for scheduled changes, and to resolve data network problems/issues. In addition to verifying organizational compliance with established policies and procedures, the Senior Network Support Analyst will be responsible for the health and daily monitoring of data network equipment, these may include Ethernet switches, routers, firewalls, load balancers, domain name servers, virtual private network appliances and network monitoring tools.
Responsibilities
Provides 3rd level operational data network support including the Data Center network.
- Advances functionality within the network automation, simulation, and automated validation solutions
- Ensures the lifecycle of network infrastructure is maintained and optimized. This starts with determining the design, collecting requirements, and proposing a solution and continues to ensure that regular operational tasks like patching are done leveraging best methods like automation, culminating with ensuring the hardware is replaced through a managed end of life process.
- Drives a continuous improvement process to identify opportunities to eliminate waste and improve processes
- Informs management of critical issues that may affect clients or the infrastructure and provides recommendations for mitigation.
- Works with network product vendors and the Enterprise Architect and Network Team Lead to implement network improvements, and new data network products and technology.
- Involved in troubleshooting a wide range of issues including electronic data traffic, network security, domain name servers, network load balancing, virtual private networks, local area networks, wireless local area networks and firewalls.
- Will be expected to interface and support incident resolution with 1st and 2nd level support teams with all network problems.
- Analyze and understand the organization’s environment and architecture, proposing solutions to meet customer requirements
- Audit third-party providers for compliance with network support and implementation policies as needed.
- Maintains required documentation for all data network activities.
- Troubleshoots complex network issues within prescribed service levels.
Qualifications
Qualifications:
Required Qualifications:
Basic Skills
Root Cause Analysis & Problem Solving- creating options and solutions Continuous Improvement – perpetually looking for a better way Analytical Thinking- using logic and reason Persuasion / Motivation- moving others to action Customer Focus Technical Documentation
Formal Education or Equivalent Experience:
Bachelor’s degree, preferably in Computer Science, or a related discipline; Understanding of core IT concepts including networking and access control; Strong written and verbal communication skills ; Cisco CCNP (Routing and Switching or Datacenter) and proven experience with Cisco Networks; WAN Technologies (MPLS), Routing Protocols (Deep knowledge of BGP and OSPF) and supporting technologies (eg BFD)
Desired Qualifications
Formal Education:
- Bachelor’s degree or equivalent real-life experience in Data Networking
- Cisco CCIE – Enterprise Infrastructure (Desired)
- 5-7 years of proven security analysis, engineering, or operational experience.
Experience with each of the following required:
Network Automation Experience
Broad experience in full stack support environment, able to troubleshoot problems affecting a variety of operating systems both server and workstation. Knowledge with Linux experience preferred